Ryan Tubridy has finally spoken out about the major ticket blunder that left hundreds of people standing outside Central Hall in Westminster on Friday night.
The Late Late Show’s London special was broadcast last weekend, and tickets to the event were free, and managed by UK based company Applause Store.
However, fans were left serious disappointed on Friday when hundreds of ticket holders were turned away from the venue, as organisers had oversubscribed tickets.
Speaking on his RTÉ Radio 1 show this morning, the show’s host Ryan said, “It was a difficult night for people couldn’t get into the hall. That was disappointing for them, no doubt about it.”
“So we’ve put our heads together and we do want to try and fix this, particularly for people who were disappointed.
“What we’re going to do is for people who did get a ticket but didn’t get in, if they could email [email protected] before the end of the month, we’re going to have a look and see what we can do for you. We are acutely aware of that unfortunate situation for the ticketholders.”
After fans took to Twitter to express their disappointment, an RTÉ spokeswoman said: “Audience Tickets for The Late Late Show in London were allocated and managed by UK based company Applause Store. Applause Store are ticket specialists for UK TV audiences.”
Cúineas he roared! The poor fella in charge of crowd control here -thousands gathered here at Westminster for The Late Late Show London [email protected] #FridayFeeling #thecraic pic.twitter.com/VU5Gi4DHB1
— Doireann Gillan (@DoireannGillan) October 12, 2018
“Tickets were allocated to applicants stating that it was not a guarantee of entry but seats would be allocated on the night on a first come first served basis.
“This is standard in UK TV audience management. However such was the demand for this one off show that inevitably more people were left disappointed than expected, which is of course regrettable.”
Applause Store Audience Manager Mathew First said: “We have to oversubscribe our tickets to cover any no shows as all of them are free of charge and sadly not everyone uses them.
“We have, however, experienced a higher than normal turn-up rate which has meant that regrettably we could not accommodate everyone with a seat in the venue. The demand for Late Late Show tickets is unprecedented.”